Return Policy

RETURN POLICY: 

We do not accept returns for products incorrectly ordered, products ordered in the incorrect size, or for any other reason OTHER THAN an item being defective or damaged. We quality check every item that comes through our warehouse, but every now and then something might go unseen. 

We strive to send out top quality clothing to your customers on your behalf; however, should you or your customer receive a defective or damaged item, please follow the instructions below.

DEFECTIVE OR DAMAGED MERCHANDISE: 

Please inspect orders immediately upon receipt. If you believe you have received a defective or damaged item, you MUST contact us within 7 days of receipt. No exceptions. If we do not receive notification that you have received a defective or damaged item within 7 days, the return will be rejected for any exchange, store credit or refund. 

Defective or damaged items must be in unworn and new condition. Any tags must still be attached to receive credit. A garment that is worn and damaged through wear does not qualify as a defective or damaged item. 

DEFECTIVE OR DAMAGED ITEMS PROCESS:
  • Use your smartphone to take pictures of the defective or damaged area(s) and email us the pictures. In the body of the email, please include the original order number for the item. 
  • In the email subject please note that you have a "Defective/Damaged Item" 
  • Send your email to americanboutiqueds@gmail.com

You will receive a response within 1-2 business days with a resolution.